ORDER BEFORE 12PM
All parcels ordered before 12PM are lovingly packaged by our super efficient warehouse staff and shipped to you the SAME DAY.
Any orders received after 12PM will be shipped the following day.
All parcels are shipped using ROYAL MAIL 24. This is a very reliable service by the largest delivery network in the UK. Usually orders arrive the very next day, however this is an advertised 1-2 day service so they can take 2 working days. In our experience 99% of orders arrive the next day.
We dispatch throughout the UK, including all of Scotland, The Highlands, and Northern Ireland. All orders above £50 qualify for FREE shipping to those destinations.
We also dispatch to other European countries. If you live outside of mainland UK please contact us for delivery quotations.
As with all couriers they aim to deliver within the specified time frame, however instances may arise where the parcel can experience delays.
Please contact us to report a missing parcel after 3 working days. We will investigate and attempt to locate the parcel. A parcel is not classed as lost until the 15th working day by Royal Mail. If you have missed a delivery the courier should have left a card at your address explaining the whereabouts of the parcel.
We can also provide guaranteed next day delivery at an extra cost. Please see these options upon checkout. We do not post on weekends or bank holidays. Please make sure your address is correct, we are not responsible for any loss of parcel, parcel signed by another person, or any parcel returned due to incorrect or incomplete addresses.